Accessibility Statement

Effective Date: June 18, 2026
Company: ContactLens Direct LLC
Website: ContactLensDirect.com
Contact: support@contactlensdirect.com

ContactLens Direct LLC is committed to providing a website experience that is accessible and usable for all customers, including people with disabilities. We want every customer to be able to browse products, read policies, access support, and place orders on ContactLensDirect.com.

1. Our Accessibility Commitment

We aim to improve the accessibility and usability of our website over time. Our goal is to support commonly recognized accessibility practices and provide a positive shopping experience for customers using different devices, browsers, assistive technologies, and accessibility settings.

2. Accessibility Features and Efforts

Our accessibility efforts may include:

Using clear headings and readable text
Supporting keyboard navigation where possible
Providing descriptive links and labels
Improving color contrast and page structure
Working toward compatibility with screen readers and assistive technologies
Reviewing website updates for accessibility impact
Providing customer support when website access issues occur

3. Third-Party Content and Tools

Our website may include third-party tools such as payment gateways, ecommerce apps, review tools, chat tools, analytics tools, advertising pixels, and embedded content. While we aim to choose reliable services, we may not control every accessibility feature of third-party tools.

4. Ongoing Improvements

Accessibility is an ongoing effort. Some areas of the website may not yet be fully accessible, especially where third-party tools, payment services, widgets, apps, or embedded content are used. We continue to review and improve the website experience where reasonably possible.

5. Need Help Placing an Order?

If you have difficulty using the website, reading content, uploading a prescription, completing checkout, or accessing information, please contact us. We will make reasonable efforts to assist you through an alternative method.

6. Accessibility Feedback

We welcome accessibility feedback. Customer feedback helps us identify and improve areas that may create barriers. We may not be able to respond to every request in the same way, but we will review feedback and make reasonable efforts to assist.

7. How to Contact Us About Accessibility

If you experience an accessibility barrier, please email support@contactlensdirect.com and include:

The page or feature where you had difficulty
A brief description of the issue
The device, browser, or assistive technology you were using, if you wish to share it
Your contact information so we can respond

We will review accessibility feedback and make reasonable efforts to respond and assist.